Salathia Richburg

Senior Assistant Director of Finance, Gaylord Palms Resort & Convention Center

Support Services / Back Office

Salathia Richburg, Senior Assistant Director of Finance, with the Gaylord Palms Resort &
Convention Center is the Honoree for the Distinguished Leaders in Hospitality Awards in the
Support Services/ Back Office category. With an open and approachable communication style,
Salathia consistently delivers strong results, leads change with confidence, and fosters a positive
work environment that encourages development and inclusion.

Salathia’s strong relationship with other operational leaders has fostered a collaborative team
dynamic with colleagues, frequently seeking her insight. Additionally, Salathia strives to constantly be
a resource and mentor to those seeking guidance and takes great pride in helping others achieve
success. Furthermore, other team members value her honest, friendly, and supportive leadership
style.

Following feedback from team members, Salathia took the initiative to organize and lead a series of
training sessions for all General Accountants at the property. These sessions covered a range of
topics such as P&L statement reviews, and how to utilize Microsoft Outlook and Excel. They were so
well received, with several team members expressing deep appreciation for the learning opportunities
the sessions provided and have increased overall team productivity.

In addition, Salathia has demonstrated exceptional leadership during a period of transition, stepping
up in response to the departure of a senior leader during the property’s busiest season, while
maintaining professionalism and a positive attitude.

Lastly, as a dynamic and results-driven leader, Salathia also supports some of the largest operating
departments at her property and serves as the key business partner to the Rooms Division. She also
plays an integral role in delivering best-in-class financial results by providing ongoing guidance,
analysis, and strategic support. Plus, Salathia’s passion lies in more than just the numbers – as she
thrives on leading her team, fostering strong partnerships, and helping others reach their potential.